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Precise Exam Certified-Business-Analyst Braindumps Supply you Well-Prepared Valid Braindumps Ppt for Certified-Business-Analyst: Salesforce Certified Business Analyst Exam to Study easily

Precise Exam Certified-Business-Analyst Braindumps Supply you Well-Prepared Valid Braindumps Ppt for Certified-Business-Analyst: Salesforce Certified Business Analyst Exam to Study easily

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Salesforce Certified Business Analyst (SCBA) certification is a valuable credential that demonstrates your expertise in analyzing business requirements and designing solutions using Salesforce. Salesforce Certified Business Analyst Exam certification is suitable for professionals who have experience working with Salesforce and want to advance their careers in business analysis. By passing the SCBA certification exam, you can gain recognition for your skills and help organizations to improve their customer interactions and business processes.

Salesforce Certified Business Analyst exam is a certification that demonstrates an individual's expertise in analyzing business requirements and designing solutions on the Salesforce platform. It is one of the most sought-after certifications in the field of Salesforce and is recognized globally by employers and professionals alike. Certified-Business-Analyst Exam covers a wide range of topics, from understanding business processes to designing data models and visualizing reports and dashboards.

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Salesforce Certified Business Analyst exam covers a variety of topics including business analysis fundamentals, Salesforce platform basics, requirements gathering, process mapping, data modeling, testing, and user adoption. Candidates should have a good understanding of these topics before attempting the exam. There are no prerequisites for this certification, but Salesforce recommends that candidates have at least one year of experience working in a Salesforce environment.

Salesforce Certified Business Analyst Exam Sample Questions (Q119-Q124):

NEW QUESTION # 119
The data science team at Universal Containers (UC) has been asked to analyze the sales team's data within Salesforce. Early in their research, the data science team discovered concerns about data quality. UC has brought in a business analyst (BA) to help address the concern.
What should the BA focus on doing first during the initial discovery phase?

  • A. Understand and document the data quality issues reported by the data science team.
  • B. Meet with the executive leadership team to accurately understand the business need.
  • C. Shadow the sales team to observe process for entering data into Accounts and Opportunities.

Answer: A

Explanation:
The first step that the business analyst should take during the initial discovery phase is to understand and document the data quality issues reported by the data science team. Data quality issues are problems or errors that affect the accuracy, completeness, consistency, timeliness, or validity of data in a system or database.
Data quality issues can negatively affect the analysis, reporting, decision making, or performance of a system or solution. The business analyst should understand and document the data quality issues reported by the data science team by asking questions, reviewing data samples, identifying root causes, and measuring impacts.
Understanding and documenting the data quality issues helps to define and prioritize the business problem or need, as well as propose and evaluate potential solutions. References: https://trailhead.salesforce.com/content
/learn/modules/salesforce-business-analyst-certification-prep/customer-discovery


NEW QUESTION # 120
Cloud Kicks uses declarative change set development to deliver its Salesforce customizations. The business analyst (BA) works with the technical leas on the project to track changes that require manual migration.
Which resources should the BA use to determine which changes must be made manually in each environment?

  • A. Object Schema Builder
  • B. Setup Audit Trail
  • C. Metadata coverage report

Answer: C

Explanation:
The business analyst should use the metadata coverage report to determine which changes must be made manually in each environment. The metadata coverage report is a tool that shows which metadata types and components are supported in different development models and tools, such as change sets, Metadata API, Salesforce CLI, etc. The business analyst should use the metadata coverage report to identify which changes can be deployed automatically using declarative change sets and which changes must be made manually using other tools or methods. The object schema builder is not a resource to determine which changes must be made manually in each environment. The object schema builder is a tool that lets you create and modify custom objects and fields using a graphical interface. It does not show which metadata types and components are supported in different development models and tools. The setup audit trail is not a resource to determine which changes must be made manually in each environment. The setup audit trail is a tool that tracks the recent setup changes that you and other admins have made to your org. It does not show which metadata types and components are supported in different development models and tools. References:
https://trailhead.salesforce.com/en/content/learn/modules/application-lifecycle-and-development-models/underst


NEW QUESTION # 121
Universal Container (CU) has brought in a business analyst to help implement an expensive AppExchange product in its Salesforce org to optimize the sales pipeline. The BA is free to speak to anyone at UC to gather the information they need to ensure success. The BA decides to speak to the stakeholders who are most impacted.
Which key stakeholder should the BA speak to first?

  • A. IT leaders
  • B. Sales Users
  • C. VP of sales

Answer: C

Explanation:
Explanation
The key stakeholder that the BA should speak to first is the VP of sales. The VP of sales is the executive sponsor of the project, who has the authority, influence, and budget to approve or reject the project. The VP of sales also has a high level of interest in the project outcome, as it directly affects their business objectives and performance. The BA should speak to the VP of sales first to understand their vision, goals, expectations, priorities, preferences, assumptions, risks, and constraints for the project. References:
https://trailhead.salesforce.com/en/content/learn/modules/business-analysis-stakeholder-management/identify-sta


NEW QUESTION # 122
The business analyst at Northern Trail Outfitters receives a requirement from the CRM manager to have visibility into their team's queues to monitor open cases.
Which user story meets this requirement?

  • A. As a user, I need to see case queue to monitor my team's work.
  • B. As a CRM manager, I need to see my team's work queues so I can monitor their open tickets.
  • C. As a CRM manager, I need a record-triggered flow to view my team's work queues so 1 can monitor their open tickets.

Answer: B


NEW QUESTION # 123
Northern Trail Outfitters (NTO) has acquired a competitor. The agreement is to migrate the acquired company into NTG's Technological Platforms. One of its challenges is to offer a unified customer experience while strengthening the relationship with its customers. The business analyst (BA) has been asked to translate the business objectives and assemble an improved and standard customer experience.
Which strategy should the BA use to accomplish the goal?

  • A. Understand business objectives, determine company culture, evaluate processes and user experiences, interview stakeholders, and add improvements to the integration roadmap.
  • B. Understand business objectives, define the intention and audience, conduct user experience research, analyze the research results, and design an improved new user experience.
  • C. Understand business objectives, define the intention and audience, lead a journey mapping workshop, find opportunities for improvement, and update the journey map.

Answer: C

Explanation:
This answer describes the steps involved in creating a customer journey map, which is a tool to visualize and improve the customer experience. A customer journey map helps to identify pain points, gaps, and opportunities for improvement in the current state, and design a future state that aligns with the business objectives and customer needs. References:
https://trailhead.salesforce.com/en/content/learn/modules/customer-journey-basics/create-a-customer-journey-ma


NEW QUESTION # 124
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